bsport

European studio management platform sold via quote-based tiers; pricing is not published and requires a sales demo.

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Strengths

Brandable Booking Widget
Widget general theme customisable (colours/background) with live preview
Confirmed
Courses
Via Workshops: a multi-session workshop can force registration for all sessions in one enrolment
Confirmed
Hold Multiple Memberships / Packs at Once
A member can hold multiple passes; the pass expiring soonest is debited first
Confirmed
Gift Cards
Several gift card types including custom-value, purchasable by members and redeemable against invoices
Confirmed

Watch out for

Recurring Bookings
Recurrent bookings scheduled from the member's profile, but only up to 8 weeks in advance
Confirmed
Staff Substitution
'Subteacher' substitution tool for teacher absences; automated substitution gated to the Elevate tier
Confirmed
Custom Package Rules
Passes configurable by credit count, expiry, multi-credit values, off-peak time restrictions and tag-based access rules
Confirmed
Client Import
Migration done for you by bsport's dedicated migration team rather than self-serve; the only documented self-serve CSV import is for leads…
Confirmed

Pricing

Custom pricing

Estimated

Quote via sales demo

Contract: Not disclosed by vendor; third-party reports cite an annual contract requiring 2 months' cancellation notice (unverified)Estimated

Estimated monthly cost

Same formulas as the cost calculator, at three example studio sizes — cheapest applicable published plan per size. Includes vendor platform fees on revenue where they apply; excludes card processing and add-ons.

Solo operator

Quote required

No published price at this size

Established studio

Quote required

No published price at this size

Growing multi-site

Quote required

No published price at this size

Features

Scheduling & Booking

Classes	Yes	Confirmed
1:1 Appointments	Yes	Confirmed
Courses	Via Workshops: a multi-session workshop can force registration for all sessions in one enrolment	Confirmed
Recurring Bookings	Recurrent bookings scheduled from the member's profile, but only up to 8 weeks in advance	Confirmed
Waiting Lists	Yes	Confirmed
Capacity Limits	Yes	Confirmed
Booking Windows	Configurable opening and closing of the booking window; bookings blocked 180 days ahead by default	Confirmed
Cancellation Windows	Cancellation policy with deadline; out-of-time cancellations do not restore the credit	Confirmed
Attendance Tracking	Roll call in back office/teacher app, plus a self check-in tablet at the studio entrance	Confirmed
No-show Tracking	Configurable no-show penalties, primarily aimed at unlimited passes	Confirmed
Staff Substitution	'Subteacher' substitution tool for teacher absences; automated substitution gated to the Elevate tier	Confirmed
Embeddable Calendar Widget	Extensive widget range: calendar, workshop, subscription, shop, pricing, member profile, login and lead-capture widgets	Confirmed
Shareable Booking Links	Yes	Confirmed
Brandable Booking Widget	Widget general theme customisable (colours/background) with live preview	Confirmed
Duplicate Classes	Yes	Confirmed
Bulk Class Creation	Yes	Confirmed
Bulk Class Cancellation	Mass cancellation of all sessions in a period in one click (e.g. studio closure), with pre-filtering	Confirmed

Memberships & Packages

Memberships	Yes	Confirmed
Class Packs	Yes	Confirmed
Custom Package Rules	Passes configurable by credit count, expiry, multi-credit values, off-peak time restrictions and tag-based access rules	Confirmed
Hold Multiple Memberships / Packs at Once	A member can hold multiple passes; the pass expiring soonest is debited first	Confirmed
Automatic Renewals	Yes	Confirmed
Failed Payment Handling	Smart Retries (up to 5 attempts), plus automatic pass blocking and session cancellation on failed payment or dispute	Confirmed
Drop-in Pricing	Single/multi-credit passes, free trial classes and discovery passes for new customers	Confirmed
Advanced Packages (Multi-Class)	Not verified	Estimated

Clients

Client Profiles	Yes	Confirmed
Booking History	'Recent events' on the member profile covers bookings, appointments, payments, logins and more, filterable by event type	Confirmed
Client Notes	Notes section on the member profile; custom form free-text answers are written into it automatically	Confirmed
Client Import	Migration done for you by bsport's dedicated migration team rather than self-serve; the only documented self-serve CSV import is for leads…	Confirmed
Client Export	Yes	Confirmed
Customer Search	Member search plus an extensive filter list and saved 'smartlists'	Confirmed

Payments

Secure Card Payments	Card payments via Stripe; PayPal also integrated	Confirmed
Automatic Billing	Recurring billing on subscription contracts, by card or SEPA direct debit	Confirmed
Saved Payment Cards	Save a credit card or SEPA mandate against a member's account	Confirmed
Refunds	Full and partial refunds, including refunding one item from a multi-product invoice, and refund-to-credit	Confirmed
Payment Reporting	Sales reports with VAT, plus unpaid-invoice reports	Confirmed
Multi-Currency Support	Invoices carry an ISO 4217 currency code and bsport operates across European markets; per-account local currency rather than multiple curre…	Confirmed
Discount / Promo Codes	Promotional codes (12-character minimum), plus voucher campaigns and subscription discounts	Confirmed
Gift Cards	Several gift card types including custom-value, purchasable by members and redeemable against invoices	Confirmed
Online Payments at Booking	Payment at booking, with an option to let members book without paying or pay later	Confirmed
In-Person Payments	POS with Stripe Terminal card readers	Confirmed
Payment History	Yes	Confirmed

Communication

Booking Confirmations	Yes	Confirmed
Booking Reminders	Yes	Confirmed
Cancellation Emails	Transactional notifications include cancellation and 'cancellation after deadline' messages	Confirmed
Custom Email Templates	Transactional templates editable; templates can be imported/exported as HTML or built from Canva	Confirmed
Mailchimp Integration	No	Confirmed
Email Marketing	Built-in marketing suite with AI-assisted email builder, templates, and automations triggered when a member enters/leaves a smartlist	Confirmed
Broadcast Emails	Yes	Confirmed
SMS Notifications	SMS available from the Build tier upward	Confirmed
SMS Broadcasts	Bulk SMS to filtered smartlists (160-character limit)	Confirmed

Forms & Compliance

Custom Intake Forms	Custom form builder with multiple/simple answers, checkboxes, signature and file-upload fields	Confirmed
Digital Waivers	Yes	Confirmed
Required Forms Before Booking	The liability waiver can be made mandatory at registration, and terms must be accepted before purchasing a product or subscription	Confirmed
Downloadable Form Responses	Partial — form answers written onto the member profile; members who accepted a waiver can be isolated via a smartlist (which exports). No d…	Confirmed

Staff Management

Staff Accounts	Yes	Confirmed
Staff Scheduling	Schedule page manages availabilities and activities, groupable by teacher, establishment or activity	Confirmed
Staff Attendance	'Time Clock' tool with clock-in and history of hours worked per staff member	Confirmed
Payroll Summaries	Payroll rules, per-teacher and per-appointment rates, remuneration groups, salary summaries exportable as CSV or PDF	Confirmed
Instructor Revenue Reports	Insights scheduling breaks performance down by teacher; marginal contribution nets session revenue against teacher pay	Confirmed
Custom Staff Permissions	Granular per-permission staff access, including restricting a staff account to specific teachers	Confirmed

Reporting

Revenue Reports	Yes	Confirmed
Attendance Reports	Yes	Confirmed
Membership Reports	Insights Subscriptions plus a dedicated Client Retention dashboard	Confirmed
Package Reports	Insights Pass Usage tracks pass revenue earned versus still owed	Confirmed
Visual Dashboards	Insights suite: Scheduling, Bookings & Demand, Pass Usage, Subscriptions, Acquisition & Conversion, Client Retention	Confirmed
CSV Export	Yes	Confirmed
Activity Log	Partial — the member profile logs member-side events (bookings, payments, logins, profile edits); no staff-side audit trail documented	Confirmed
Full Audit History	Not verified	Estimated
Revenue by Instructor	Yes	Confirmed
Revenue by Class	Insights Scheduling evaluates performance and earned revenue by service category; Sales Report lists all products sold	Confirmed
Occupancy Reports	Insights Scheduling reports fill rate and optimisation opportunities; the Calendar classes tab shows fill rates inline	Confirmed

Integrations

Mailchimp	No	Confirmed
Google Calendar	Teachers subscribe their bsport schedule to Google Calendar; one-way sync (bsport to calendar)	Confirmed
Apple Calendar	Apple Calendar named as a supported sync target; one-way sync	Confirmed
Outlook Calendar	Outlook is the first-listed calendar option for schedule subscription; one-way sync	Confirmed
Xero	No	Confirmed
QuickBooks	Native QuickBooks integration activated from the platform; invoices sent through from the Transactions menu	Confirmed

Multi-Location

Calendars / Seats Included	Not published — bsport does not publish prices or seat allowances; all plans quote-based. Unlimited bookings on every tier	Confirmed
Additional Locations	Supported via a multi-location (Master/Central) account; the Scale tier is the custom plan for multi-location brands. Cost not published	Confirmed
Centralised Multi-Location Management	One account across 2+ establishments with a common member database, cross-establishment reports, billing groups, and franchisor-level staff…	Confirmed
Separate Booking Embeds Per Location	Calendar tabs and widgets can be filtered to a specific establishment	Confirmed

Branded Apps

Branded iOS App	White-label app published under the studio's own name on the App Store; requires an organisational Apple Developer account. Engage tier and…	Confirmed
Branded Android App	White-label app under the studio's own name on Google Play. Engage tier and above	Confirmed
Custom Branding	Branding across the white-label app plus customisable widget themes on the website	Confirmed
Push Notifications	Push notifications to members, also usable as automated notifications on passes; from the Build tier upward	Confirmed

Support

24/7 Email Support	Not stated by bsport — the vendor advertises a multi-language 'reactive customer care team' and a dedicated Account Manager but publishes n…	Estimated
Live Video Support	No stated 7-day video support. Closest: a dedicated Account Manager providing individual onboarding sessions, plus a customer care team; ho…	Confirmed
Knowledge Base	Large public Intercom help centre (17 collections, 600+ articles) in English and French, plus a video library	Confirmed
Free Data Migration	bsport advertises 'hands-on, reliable data migration' handled by a dedicated team as part of onboarding; no charge stated either way	Confirmed
Email Support	Yes	Estimated

Spotted something out of date? Check the vendor's site — every badge above links to the exact source we used, with its last-verified date.