Mariana Tek

Premium boutique fitness platform (barre, Pilates, cycle) sold via quote-based tiers per location, with branded apps and franchise-scale tooling.

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Strengths

Brandable Booking Widget
Customer iOS/Android apps support custom colors, ads and up to four integration tabs
Confirmed
Recurring Bookings
Partial — recurring appointments (weekly/bi-weekly) auto-generate future occurrences; no documented standing reservation for group classes
Confirmed
Hold Multiple Memberships / Packs at Once
Customers can hold multiple memberships/credits; system documents payment-option selection order when booking
Confirmed
Gift Cards
Email and physical gift cards with Gift Cards report for codes and redemption tracking
Confirmed

Watch out for

Courses
Not offered
Confirmed
Mailchimp Integration
Not offered
Confirmed
SMS Broadcasts
Xplor Growth SMS broadcasts via Twilio (partner add-on)
Confirmed
Full Audit History
Not offered
Confirmed

Pricing

Custom pricing

Estimated

Quote via sales demo

Contract: Annual contracts reported as standard; exact terms require a written quoteEstimated

Estimated monthly cost

Same formulas as the cost calculator, at three example studio sizes — cheapest applicable published plan per size. Includes vendor platform fees on revenue where they apply; excludes card processing and add-ons.

Solo operator

Quote required

No published price at this size

Established studio

Quote required

No published price at this size

Growing multi-site

Quote required

No published price at this size

Features

Scheduling & Booking

Classes	Schedule > Add Class with class type, recurring days, layout/capacity and payment tags	Confirmed
1:1 Appointments	Appointments module with services, room/instructor availability and separate appointment schedule	Confirmed
Courses	No	Confirmed
Recurring Bookings	Partial — recurring appointments (weekly/bi-weekly) auto-generate future occurrences; no documented standing reservation for group classes	Confirmed
Waiting Lists	Timestamp-ordered waitlist with auto-fill window, manual promotion, reorder and Quick Fill SMS after auto-fill closes	Confirmed
Capacity Limits	Class layout/classroom capacity controls spots available per class	Confirmed
Booking Windows	Configurable booking windows by location; can differ per membership or credit package	Confirmed
Cancellation Windows	Late-cancellation windows (rolling or interval) assignable per membership/package with per-class overrides	Confirmed
Attendance Tracking	Roster check-in (FCFS and pick-a-spot), Biz app check-in, kiosk mode and mobile self check-in with geofence	Confirmed
No-show Tracking	Automatic penalty no-shows at end of no-show window; manual no-show marking; Instructor Payroll reports no-showed reservations	Confirmed
Staff Substitution	Partial — substitute tracking on Instructor Payroll (Is Substitute?); automated sub workflow via NetGym partner integration, not native	Confirmed
Embeddable Calendar Widget	Studio website integrates Mariana Tek schedule pages; studio maintains site and URLs	Confirmed
Shareable Booking Links	Public website and mobile app schedule pages for customer booking	Confirmed
Brandable Booking Widget	Customer iOS/Android apps support custom colors, ads and up to four integration tabs	Confirmed
Duplicate Classes	Roster three-dot menu > Duplicate Class; retains details except date defaults to today	Confirmed
Bulk Class Creation	Recurring class creation by day with Recurring Ends date; schedule displays 90 days rolling	Confirmed
Bulk Class Cancellation	Delete This And All Future Classes on recurring series (classes with reservations must be canceled individually first)	Confirmed

Memberships & Packages

Memberships	Membership contracts with recurring billing, categories across locations and renewal tracking	Confirmed
Class Packs	Credit packages with class tags controlling eligible classes	Confirmed
Custom Package Rules	Credit packages and memberships with configurable booking/late-cancel windows, penalty settings and guest privileges	Confirmed
Hold Multiple Memberships / Packs at Once	Customers can hold multiple memberships/credits; system documents payment-option selection order when booking	Confirmed
Automatic Renewals	Recurring membership renewals processed automatically (Order Processed by System = True on subsequent charges)	Confirmed
Failed Payment Handling	Automatic decline emails, in-app card-update prompts, CC Issue retries and Customers in Payment Failure report	Confirmed
Drop-in Pricing	Classes can be free or require a payment method/credits to reserve	Confirmed
Advanced Packages (Multi-Class)	Not verified	Estimated

Clients

Client Profiles	Biz app profile shows contact info, tags, class count, memberships/credits and reservation history	Confirmed
Booking History	Upcoming and past reservations on customer profile (Biz app Reservations tab)	Confirmed
Client Notes	Not verified	Estimated
Client Import	Support-assisted platform migration from MBO, zingfit, ClubReady etc.; no self-serve CSV import documented	Confirmed
Client Export	Reports export to spreadsheet (e.g. Customers in Payment Failure, Payment Transactions)	Confirmed
Customer Search	Search customers when adding waitlist/reservation bookings in Admin and Biz app	Confirmed

Payments

Secure Card Payments	Stripe payment gateway per fulfillment location	Confirmed
Automatic Billing	System-processed recurring membership captures and penalty fees on hourly schedule	Confirmed
Saved Payment Cards	Credit Cards on File on customer account with CC Issue retry workflow	Confirmed
Refunds	Payment Transactions report includes Refund transaction type with partial refund rows	Confirmed
Payment Reporting	Payment Transactions report with Stripe fees, payment types, order status and export	Confirmed
Multi-Currency Support	Partial — Order Currency field on Payment Transactions; multi-currency settlement not documented	Estimated
Discount / Promo Codes	Discount codes and automatic multi-interval membership discounts	Confirmed
Gift Cards	Email and physical gift cards with Gift Cards report for codes and redemption tracking	Confirmed
Online Payments at Booking	E-Commerce purchases via website or mobile app at booking/checkout	Confirmed
In-Person Payments	In-Store POS purchases with cash or card; Payment Transactions distinguishes purchase location	Confirmed
Payment History	Customer Purchases tab and Payment Transactions report	Confirmed

Communication

Booking Confirmations	Reservation confirmation screen in customer app; reservation details on profile	Confirmed
Booking Reminders	Mobile check-in reminder push notifications for app-booked reservations; class reminders for waitlist planned separately	Confirmed
Cancellation Emails	Customer-facing late-cancel messaging documented; reminder emails for unsigned waivers one hour before class	Confirmed
Custom Email Templates	Partial — transactional messaging built-in; marketing template editing via Xplor Growth partner product	Estimated
Mailchimp Integration	No	Confirmed
Email Marketing	Xplor Growth (partner) for email campaigns, scheduled plans and segments	Confirmed
Broadcast Emails	Xplor Growth scheduled emails and auto campaigns	Confirmed
SMS Notifications	Partial — Quick Fill waitlist SMS and Xplor Growth two-way SMS (partner); core transactional SMS not fully documented natively	Confirmed
SMS Broadcasts	Xplor Growth SMS broadcasts via Twilio (partner add-on)	Confirmed

Forms & Compliance

Custom Intake Forms	Partial — purchase agreements signed at checkout/POS/kiosk; general custom intake forms not documented separately from Xplor Growth waivers	Estimated
Digital Waivers	Terms/Privacy required at check-in; Xplor Growth waivers with email/QR signing and roster warning tags	Confirmed
Required Forms Before Booking	Partial — TOS/Privacy/Xplor waivers required to check in, not to book; purchase agreements required before membership/package purchase comp…	Confirmed
Downloadable Form Responses	Not verified	Estimated

Staff Management

Staff Accounts	Employee accounts with Admin and Biz app access; permissions carry over	Confirmed
Staff Scheduling	Assign instructors to classes; NetGym partner adds shift scheduling and sub management	Confirmed
Staff Attendance	Employee Payroll report from Time Clock clock-in/out shifts in Admin	Confirmed
Payroll Summaries	Instructor Payroll report (classes taught, check-ins, no-shows) and Employee Payroll report (time-clock hours)	Confirmed
Instructor Revenue Reports	Instructor Payroll lists classes, check-ins, no-shows and substitute flag per instructor	Confirmed
Custom Staff Permissions	Role permissions configurable in Admin and enforced in Biz app	Confirmed

Reporting

Revenue Reports	Finance reports including Payment Transactions and related payment breakdowns	Confirmed
Attendance Reports	Reservations report and Class Session Utilization Details with check-in/no-show data	Confirmed
Membership Reports	Membership Details report with Ding Failure and Payment Failure filters	Confirmed
Package Reports	Credit package and membership contract reporting across locations/categories	Confirmed
Visual Dashboards	Insights included for all customers; custom reporting available as paid DaaS add-on	Confirmed
CSV Export	Export option on reports such as Customers in Payment Failure and Payment Transactions	Confirmed
Activity Log	Per-class Attendance Log auditing reservation actions (create, check-in, cancel, no-show, swap spot) with broker name	Confirmed
Full Audit History	No	Confirmed
Revenue by Instructor	Utilization by Instructor reports documented in Instructor Payroll related articles	Confirmed
Revenue by Class	Class Session Utilization Details report shows utilization per class session	Confirmed
Occupancy Reports	Class Session Utilization Details with % utilization column for occupancy/fill tracking	Confirmed

Integrations

Mailchimp	No	Confirmed
Google Calendar	No	Confirmed
Apple Calendar	Partial — customers can Add to Calendar from app/website to device default calendar; no staff two-way sync	Confirmed
Outlook Calendar	No	Confirmed
Xero	No	Confirmed
QuickBooks	No	Confirmed

Multi-Location

Calendars / Seats Included	Multi-location brand/studio model rather than a fixed included-calendar count; booking windows configured per location	Confirmed
Additional Locations	Brand-level and location-level settings; membership contracts assignable to specific locations	Confirmed
Centralised Multi-Location Management	Brand-level reservation cutoffs, app settings and membership categories across all locations	Confirmed
Separate Booking Embeds Per Location	Public schedule and booking by location on website and customer apps	Confirmed

Branded Apps

Branded iOS App	Customer-facing iOS apps (studio maintains Apple developer account)	Confirmed
Branded Android App	Customer-facing Android apps (studio maintains Google developer account)	Confirmed
Custom Branding	Customize app colors, ads and integration tabs in iOS/Android customer apps	Confirmed
Push Notifications	Local push notifications for mobile check-in reminders on app-booked reservations	Confirmed

Support

24/7 Email Support	Not 24/7 — email Mon–Fri 6am–8pm EST and weekends 9am–5pm EST; chat Mon–Fri 7am–5pm EST	Confirmed
Live Video Support	Bookable 15-minute Zoom support meetings for complex issues / screen share; not a standing 7-day video desk. Live chat Mon–Fri.	Confirmed
Knowledge Base	Public knowledge base at support.marianatek.com	Confirmed
Free Data Migration	Support-assisted migration from MBO/zingfit/ClubReady etc.; scope varies by source platform, not advertised as universally free	Confirmed
Email Support	Yes	Confirmed

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